How to pause or cancel my ads

With MyPetsWelcome Ads, you can cancel and re-run ads at any time. When you cancel an ad, you will no longer be billed for that ad.

1. Sign in to your business account and select Manage ads on the Ads tab.

2.Below the ads dashboard, select the ad you wish to cancel.

3. At the bottom of the Ads details screen, select Cancel ad.

4. A confirmation note will pop up, select Cancel ad to confirm. Your ad will run until the end of its current 31-day billing cycle and you will not be charged again for that ad. Once your ad has stopped running, you’ll see the option to re-run your ad.

IMPORTANT NOTE At this time, ads cannot be paused. However, advertisers can edit or reurn canceled ads at any time.

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